Privacy Policy

Senseonline values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part. We will not use your personal details in any other way or sell your personal details to other parties. If you wish to place an order on our website you will also be required to provide credit or debit card details.
 
We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information, it may be used for:
 
i. administration of our site:
The information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.
 
ii. customer service:
We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
 
iii. direct marketing:
We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post or telephone. You can also choose when registering to receive such information from other carefully selected companies.
 
You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes.
 
iv. cookies
The Senseonline ordering system uses cookies to record a unique reference on your computer. This means that we can recognise your computer when you access www.senseonline.com.au and log into your account with your user name and password. The use of cookies allows us to remember the goods that you placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your Senseonline account. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser's preferences which is usually found in the Edit menu.
 
v. data protection
Senseonline complies with and is registered under the Data Protection Act.
 
Senseonline is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us. The above section of our terms & conditions comprises our privacy policy and enables you to understand how we retain and use your personal information. You can at any time change and update the information you have provided by logging into 'my account'.